Scheduled website checks
Review agreed pages and customer actions on a phone, and record issues that need attention.
Ongoing website care
A new menu price, a holiday closure or a revised service description should not sit on a forgotten to-do list. We handle agreed updates and keep a record of the work.
DOES THIS SOUND FAMILIAR?
Review agreed pages and customer actions on a phone, and record issues that need attention.
Update agreed text, hours, menus and images within your plan’s editing allowance.
Send a request through the human-monitored channel agreed at setup. We clarify it, obtain approval and follow through.
See completed changes, open items and recommended next steps. Review available data without treating a click as a sale.
Care depends on supported access and a written workload. Rebuilds, unlimited edits, custom features and security incident response are separate work. Texting or WhatsApp is used only after a real communication channel has been agreed and set up; an automated agent is not included by default.
How requests and approvals workFAIR QUESTIONS
No. Website projects are quoted separately. We can also review whether your current site is suitable for ongoing care.
We agree service windows and priorities in writing before starting. The public plan is not a promise of round-the-clock support.
For the current managed service, we agree a practical way for you to send requests and approvals. We do the follow-through.
ONE USEFUL NEXT STEP
We’ll look at the customer experience together, then agree a sensible scope and price.